Sourcing Management for PA Department of General Services,
Following a successful engagement as a sub-consultant for BearingPoint delivering training and project management, Dering Consulting was requested by PA Department of General Services, Bureau of Procurement, to evaluate its new procurement sourcing model and develop and deliver a customized training course to support its implementation.
Most Commonwealth sourcing activities (IFB’s, RFP’s, ITQ’s, or other major solicitations) are procurement projects with varying degrees of complexity and duration that require coordination across many Agencies and functional areas.
DCG, in collaboration with DGS leadership, developed a targeted course customized specifically for DGS BOP. This course was designed to emphasize the principles, tools, techniques, and templates for managing detailed and flexible project plans for BOP sourcing projects, and integrate a project-focused working approach with the use of the model, enabling consistency in sourcing and tracking of solicitations.
The course provided effective concepts and techniques and a specific sourcing template to enable the Bureau to be more effective in leading sourcing projects.
The benefits to DGS and the Commonwealth were an increase levels of service to customers, and improved value of shared services across the Commonwealth through professionalism in managing sourcing projects.
Management and Leadership Development
Armstrong World Industries,
A global leader in the design and manufacture of floors, ceilings and cabinets, asked DCG to develop and deliver customized IT customer service training to all information technology (IT) professionals.
DCG conducted research and focus groups to identify critical interpersonal skills for IT professionals. Delivered in twelve one-day sessions, the courses emphasized practical skills for identifying and exceeding customer expectations.
Management and Leadership Development
Arrow International,
As a leading supplier of central vascular access catheterization products worldwide, Arrow's cardiac care products are used for the diagnosis and treatment of patients with acute and chronic heart disease. Arrow selected DCG to design a workshop to promote teamwork among sales, clinical, and technical specialists.
DCG developed a team-building workshop based on the identification of teams' complementary skills. Through self-assessment exercises and action plan development, teams established practical plans for working better together in the highly technical cardiac medical environment.
Management and Leadership Development
Pennsylvania Department of Environmental Protection,
At the request of this widely dispersed state agency, DCG developed and delivered a three-day Leadership Forum, linking essential management skills and leadership practices to senior managers.
Specialized Training Development
Pennsylvania Commission on Crime and Delinquency (PCCD),
For the past six years, DCG has provided training-related services to PCCD in cooperation with Temple University's Criminal Justice Training Programs. DCG has also provided evaluation services for the instructors and courses offered through participating colleges and universities throughout the state.
Specialized Training Development
Deputy Sheriff Basic Training,
DCG served as curriculum developer for training courses for PA deputy sheriffs and PA constables in basic training and continuing education. DCG conducted job task and training needs analysis for the curriculum development process leading to the development of the 760-hour deputy sheriff basic training curriculum. DCG also provided classroom training to constables and deputies in instructor development, critical policy development, and supervisory skills.
Specialized Training Development
Pennsylvania Department of Environmental Protection,
DCG designed and developed approximately 50 three-hour training workshops for water treatment plant operators.
Project Management Consulting and Training
US Geological Survey,
As a result of re-engineering its internal business processes, USGS shifted its approach and methodology of project management from its previous functional basis to a matrix approach, giving managers total responsibility for project budgets, resources, and schedules. USGS asked DCG for the design, development, and delivery of a three-day course covering all phases of project management, targeted specifically to scientists.
Project Management Consulting and Training
Gannett Fleming, Inc.,
To meet the needs and ensure project management consistency, the client asked DCG for the design, development, and delivery of a one-day course covering all phases of project management, designed specifically for environmental engineers.
Group Facilitation
Governor Rendell's Economic Development Summits: 18 Public Sessions,
The Dering Consulting Group (DCG) conducted eighteen economic development summits for the administration of Governor Edward Rendell of Pennsylvania.
Covering all of the distinct economic regions of the state, these summits entailed a two-step approach: first, in a "pre-summit", regional leaders identified economic development priorities, and, second, DCG held an interactive "follow-up" summit with Governor Rendell, in which these leaders presented their priorities and engaged in direct dialog with the Governor to develop cooperative plans tailored to the specific assets of each region.
In each, DCG led a varied group of about 200 professionals, legislators, economic development policy makers, labor leaders, academicians, and senior business executives through a four-hour facilitation to identify, prioritize, and action-plan collaborative efforts to meet the region's particular challenges. Following each, DCG prepared a report to brief the Governor on regional areas of concern, and then moderated the
