Carol Harris is a Senior Consultant. Her practice areas include training design, facilitation, performance management, strategic and technology planning, organizational analysis, project/program management, and curriculum development for both classroom, web-based and blended solutions. Her experience includes the design, development, delivery, and management of multiple certification programs for a variety of organizations.
Her specialty areas include human services, leadership/management, customer service, contact centers, coaching/counseling, policy compliance, grant support, and health and wellness. She holds multiple industry technical and business certifications and has logged over 15,000 hours facilitating adult education.
Practice Areas
Group Facilitation
Training & Certification Program Development/Management
Needs Assessment
Diversity, Equity, Inclusion, and Belonging
Process Improvement & Organizational Effectiveness
“The best part of my job at Dering is being a part of making a difference in people’s lives.”
Education & Credentials
BA, History, Susquehanna University (Phi Alpha Theta, Pi Gamma Mu) · Leadership Harrisburg Area (Graduate, Faculty & Board) · Harrisburg YWCA Tribute to Women of Excellence Honoree · ACE Certified Personal Trainer (CPT) · Healthy Steps for Older Adults (HSOA) Master Trainer · Healthy Steps in Motion (HSIM) Master Trainer · Healthy IDEAS Master Trainer · Cisco IP Project Management (CIPM) · Microsoft Certified Professional (MCP) · Nortel Networks Contact Center (Multiple) · Associate Business Continuity Planner (ABCP) – Licensed Zumba Instructor
Interests
Carol has served the community through leadership positions with Leadership Harrisburg Area, the Women’s Interfaith Symposium, the Harrisburg Mayor’s Commission on Literacy and Common Cause PA. Outside of work, Carol enjoys recreational sports, day hiking, reading, and film.
