Hannaford Diversity, Equity, and Inclusion Program

The Problem

Hannaford Supermarkets was seeking a partner to develop training materials for a new Diversity, Equity and Inclusion (DEI) program. The program would be targeted at Hannaford Associates in the corporate office. Hannaford’s DEI council identified 4 main categories to include in the program:

• Inclusive Leadership Foundations 
• Unconscious Bias 
• Connecting Across Difference 
• Psychological Safety

In addition to the DEI program, Hannaford wanted to develop branded training material templates to be implemented across all training materials.

The Approach

Dering presented the idea of a blended (e-learning, followed by a short live session) solution to meet the needs of Hannaford’s DEI Council. The solution also was initially designed so that the Council members could facilitate the live sessions.

Development began in April 2022. Dering designed several options of branded training material templates for Hannaford to select from. Once selected and approved, Dering utilized the templates to develop the training materials for each category. The Hannaford Program Sponsor acted as the Subject Matter Expert and provided all content for the e-learning, and participant and facilitator support materials. Throughout the development process, bi-weekly meetings were held between the Hannaford Program Sponsor and Dering Instructional Developer to discuss needs and project status.

The Solution

• Standard, and uniformly branded, training materials design templates for presentation decks (PPT), e-learning content (Articulate 360), and participant workbooks. 
• A 10-minute e-learning module for each identified category. 
• Participant and facilitator support materials for a 2-hour, instructor-led session for each category.